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От: | icezone | |
| Дата: | 17.06.24 13:53 | ||
| Оценка: |
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Sometimes, a few vendors attempt to dispute why some clean or non-malicious software/files are blocked or detected. Explanations may include: the software being unknown or too new and awaiting whitelisting, detection of non-current/old versions due to newer software version availability, limited usage within their userbase, complete absence of any user reports on false positives (thus suggesting false positives are non-existent for them), bugs in the clean software (e.g., an application crashing under certain circumstances), errors or missing information in End User License Agreements making it illegal in some countries (like a missing/unclear disclosure of data transmission), subjective user interface usability issues (e.g., missing the option to close the program in the system tray), software being available only in specific languages (e.g., Chinese), assumptions that the file must be malware because other vendors detect it according to a multiscanning service (copycat behaviour we increasingly observe, unfortunately), or issues with unrelated software from the same vendor/distributor many years ago.